Resilience And Business Development After Two Years Of War

By Bettina Wunderle, SAP

February 24, 2024 marked a incredibly somber anniversary: two decades back, the Russian army invaded Ukraine. The ongoing war has taken the life and wellness of 1000’s of soldiers and civilians and has brought infinite struggling to Ukrainians. The financial state in the war-torn nation is also massively impacted by the ongoing attacks.

Ganna Mikulytska, managing director of SAP Ukraine, explained to us about her team’s remarkable solidarity and its amazing productivity even with extremely challenging conditions. She also talked about how SAP supports the country’s recovery in this exceptional interview.

Ganna, could you be sure to give us an update about your staff?

We are 65 colleagues. Most are based mostly in Kyiv, a several persons are scattered throughout the nation, and some are doing the job from overseas. Six of them are mobilized, carrying out military company. We are extremely grateful to our heroes who protect our nation. Two colleagues are at the genuine entrance line and we are carefully monitoring them. 1 colleague was demobilized in January soon after two years of armed service services. We are really pleased to have him back again and he begun doing work promptly.

Our place of work in Kyiv presently carries on to be shut for protection good reasons. We all operate from dwelling, but most of the staff associates would really like to go back again to the business. The lack of immediate individual interaction hurts our social expertise, but it is undoubtedly not impacting our productiveness, as we attempt to be powerful performers, with operate staying among the the components that assist keep us going.

When the war started out two decades back, we experienced to adapt, as no 1 can stay in continuous panic. Crisis management is nonetheless our foundation. It is just that on major of it, we are now also building our business enterprise.

You took about the purpose of MD of SAP Ukraine in July 2022. What has your experience been like the past 12 months and a 50 percent?

For me personally, the previous 18 months had been a vertical finding out curve. I arrived from the finance and banking marketplace, and it took me a though to fully grasp the company properly more than enough to assistance my team. Luckily, they often backed me and I am exceptionally grateful to them.

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I am not only amazed by how dedicated my colleagues are to their specialist duties, but also how engaged they are in volunteering pursuits in their totally free time, like most Ukrainians. We at SAP Ukraine have 5 volunteers who push CSR initiatives. With our allocated spending plan, we have supported six nearby NGOs in 2023. We preferred to diversify our assistance to address distinct desires, from caring for small children who missing their mom and dad, supporting ladies in STEM, or aiding veterans who shed their limbs get prosthetics.

How can the group concentrate on function amid alarms and bomb assaults?

There is unfortunately still bombing in Kyiv and other major metropolitan areas and there are however victims amongst civilians. Almost each and every working day we have air raid sirens for the reason that of rocket attacks, and we really should go to the bomb shelters and wait around till the danger is above. These are mainly equipped with world wide web accessibility it’s possible not so excellent for movie conferences, but at the very least for operating this is sufficient.

Unfortunately, this is our company as normal, but at least now we began to create upon that and proceed to mature. I can not remember any situation given that the get started of the war when a meeting was entirely cancelled or when a job was not sent due to the fact of air raids or electric power outages. It could have been postponed, but not cancelled. The work morale in our team is overwhelmingly fantastic.

Twelve months ago, we were really optimistic we believed in a victory on the armed service entrance now we are a lot more practical, but we make the finest out of it. We are rather significantly in company progress manner, which may well audio bizarre, but existence goes on. We have a substantial workforce that is acquiring our global merchandise and contributing to SAP’s good results. This motivates us. Our limitation is the deficiency of talents, because quite a few are mobilized to the entrance line or have left the nation.

Operate has a favourable outcome on our mental wellbeing since it distracts us from the war all-around us and presents us a little something meaningful to do, as proven by a current HR study. Many group associates also use the possibility to take part in digital team classes with a psychologist, organized via an SAP Staff Guidance Application.

When you meet up with in the early morning, it is extremely common in Ukraine now to check with, “how was your night?” or “are you all right to talk now?” — so currently being conscious and caring for your psychological health and fitness have come to be our reality. We also now have 3 “mental well being to start with aiders,” including myself, who have graduated from SAP’s Health and fitness Administration system.

How are our buyers in Ukraine handling the tough scenario? How can SAP assistance the country’s restoration?

Businesses in Ukraine are facing significant troubles thanks to the ongoing war. Several organizations are grappling with disruptions to provide chains as very well as regulatory uncertainties. SAP is committed to supporting Ukraine’s recovery endeavours. We delivered a charge waiver on our solutions during 2022 and 2023 to all existing clients and partners from Ukraine – that corresponds to about €70 million support. We will also lengthen this offer you into H1/2024.

Ideal at the starting of the war SAP recognized the space that needed quick help: professional medical procurement for the hospitals and other medical desires. We right away delivered Medical Procurement of Ukraine (MPU) with SAP Ariba, our stellar procurement solution. The company deployed this answer very swiftly. This designed procurement and shipping of medicines faster and more economical.

It is really positive for our small business that MPU is now passing on finest methods to other condition establishments and as a result accelerating Ukraine’s electronic transformation. This also has a considerable effect for SAP globally: MPU grew to become an ambassador for SAP. Their professionals held a keynote at the world-wide Invest Connect convention previous 12 months and we hope to have them speak yet again at Sapphire 2024.

At the World Economic Discussion board in Davos, Christian Klein fulfilled with our Minister of Electronic Transformation, Mykhailo Fedorov. They announced the donation of a specified variety of S4/HANA licenses to the Ministry of Defense of Ukraine to make certain that logistical procedures within just the ministry and Ukraine Armed Forces are up to the world’s benchmarks.

How is SAP encouraging young persons get the abilities and community they have to have to be portion of Ukraine’s upcoming reconstruction and digitization?

I am really optimistic with regards to our youthful technology and SAP solutions. We began to elevate SAP skills in the market place by marketing academic courses, as well as by way of revamping our cooperation with higher-profile universities. In Oct past calendar year, SAP College Alliances launched a 55-month-very long S/4HANA on the web discovering training course globally. About 25% of the 800 participants are Ukrainians, and they are the most energetic staff, the instructor explained to me.

We have also partnered with Junior Achievement (JA) Network in Ukraine. We invested in the reskilling of young people and vocational faculty learners. We even introduced a Ukrainian team to JA’s European Championship. One more undertaking is the Social Influence Award that supports younger social business owners.

Thank you for your time. All the most effective to you and your staff.

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