911 Restoration Expands Executive Team

911 Restoration introduced the addition of 3 new customers to the franchise brand’s govt staff. Tammy Biggerstaff, Richard Ortiz, and Kevin Jones be a part of 911 Restoration as the most recent directors of gross sales and advertising, customer relations, and compliance and schooling, respectively.

Biggerstaff joins 911 Restoration soon after accruing 15 yrs in restoration revenue practical experience. She started her vocation in restoration as a salesperson performing with nearby providers and insurance policies agents, and then transitioned into professional product sales and big-decline restoration.

For the past seven years, Biggerstaff has managed income teams and taught tactical product sales to franchise networks. Prior to signing up for the 911 Restoration staff, Biggerstaff was director of nationwide accounts for a substantial franchise procedure. She is IICRC licensed in drinking water, fireplace and odor removing, and is the writer of a successful restoration gross sales E book that teaches readers her distinctive method to gross sales.

“I am thrilled to move into the role of director of gross sales and marketing and advertising at 911 Restoration mainly because educating profits and top groups is what I am most passionate about,” claims Biggerstaff. “I could not be prouder to be signing up for the excellent Refreshing Start out loved ones.”

Ortiz is a seasoned company enhancement and administration specialist with a lot more than a decade of high-level leadership expertise. During his occupation, he has demonstrated his outstanding expertise in organization growth, analytics and staff creating.

As director of client relations, Ortiz plays a pivotal job in overseeing the countrywide 911 Restoration accounts and shopper services and vendor relations teams. Ortiz began at 911 Restoration in 2020 as a shopper providers supervisor and considering that then has developed to guide the division. Ortiz’s proficiency in business development, analytics, devices and procedures has allowed him to set up and nurture robust associations with stakeholders and clientele, cultivating have faith in and fostering very long-expression partnerships for the brand name.

“Throughout my occupation, I’ve sharpened my competencies in organization progress, enabling me to thrive in varied and challenging environments,” claimed Ortiz. “I’m honored to lead the 911 Restoration consumer companies team to go on providing that level of assistance that we are regarded for.”

As director of compliance and training, Jones is effective to ensure 911 Restoration output and security procedures comply with business requirements and OSHA laws. Jones is also the brand’s guide IICRC teacher and trainer, training h2o restoration, utilized structural drying, and well being and protection. In addition to remaining an IICRC-accredited instructor, Jones also retains learn status in water, hearth/smoke, and textiles, is an applied microbial remediation specialist, an RIA h2o decline professional, and is certified as a structural microbial investigator (IH) by the American Council for Restoration Certification.

“We prioritize basic safety and schooling to make positive our franchisees and experts are receiving the very best training they can get,” claims Jones.


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